Hexagon is proud to be named a gold medalist and to claim the #1 spot overall in the 2021 GIS Data Quadrant report from SoftwareReviews, a division of IT research and consulting firm Info-Tech Research Group. The report recognizes outstanding vendors in the technology marketplace as evaluated by SoftwareReviews users annually. The award is unique because it’s based on the collective knowledge of real users, and placement is based on satisfaction with product features, vendor experience, capabilities, and emotional components.
SoftwareReviews named Hexagon a gold medalist with an 8.6 composite score, which represents the aggregate satisfaction score from end users. Vendor support, availability and quality of training, and quality of features were amongst the strongest capabilities associated with Hexagon, resulting in 96% of users reporting that they planned to renew their business agreements. Hexagon also secured the highest satisfaction scores in a variety of areas representing product features, including 3D visuals, data integration, imaging and production, and map manipulation.
Hexagon also obtained a high emotional footprint score of +90, receiving high marks for reliability, productivity, and effectiveness. Other emotional metrics where Hexagon ranked highly include strategy and innovation, product experience, and service experience.
Hexagon is incredibly grateful to its customers for sharing their experiences and reviews, which helped secure the #1 ranking. This user feedback confirms Hexagon’s commitment to innovation and helping users achieve professional success through its products.
Hexagon is specifically proud to be ranked first for 3D visuals, which reflects the major research and development efforts that have been put into these capabilities — the latest M.App Enterprise release is an example.
Hexagon is even more delighted that customers not only appreciate its products, but also value the support and service it provides. This is made very clear by some customer quotes from the scorecard, such as:
“The installation and user-friendly operations with other programs differentiate Hexagon’s Geospatial solutions from other similar products. The technical department and customer service support are non-stop available. They always make us aware of updates.” (Julie C.)
“Their amazing technical support, sales department, and very useful products make, in my opinion, Hexagon a very unique company.” (Daniel L.)
Hexagon truly values input and feedback from customers. If you’d like to be part of that, our ideation board in the Hexagon Geospatial Community encourages members to submit ideas and vote for new product features.